Frequently Asked Questions

About CityEventTix.com

  • What is CityEventTix.com?

    EventTicketHub.com is a user-friendly event ticketing platform designed to simplify the process of selling and buying tickets. We cater to a wide range of events, offering tools and services to make event management and attendance an effortless experience.

  • Who can use CityEventTix.com?

    Our platform is open to event organizers of all types, including concerts, festivals, workshops, conferences, and more, as well as attendees looking to purchase tickets for these events.

Pricing and
Plans

  • What pricing plans does CityEventTix.com offer?

    We offer a Pay-As-You-Go plan with a 3% credit card processing fee plus $1 service fee per ticket, and a Monthly Subscription plan for $40 per month plus a 3% credit card processing fee per ticket, which includes additional marketing tools and services.

  • Are there any hidden fees?

    Absolutely not. We believe in transparency. The fees mentioned in our pricing plans are all you pay. No surprises.

Using CityEventTix.com

  • How do I create an event on CityEventTix.com?

    Creating an event is simple. Just sign up for an account, select your pricing plan, and use our intuitive event creation tool to add your event details, set ticket prices, and start selling.

  • Can I promote my event through CityEventTix.com?

    Yes, with our Monthly Subscription plan, you can send up to 10,000 email messages to your mailing list per month and get your event included in our monthly newsletter.

Technical
Support

  • What kind of support does CityEventTix.com offer?

    We offer email support for all users and priority support for Monthly Subscription plan members. Our comprehensive FAQ section is also available to help address common questions.

  • Is my personal and financial information safe on CityEventTix.com?

    Yes. We use industry-standard encryption and security measures to protect all personal and financial information on our platform.

For
Attendees

  • How do I find events and buy tickets on EventTicketHub.com?

    You can browse events by category, location, or date. Once you find an event you're interested in, purchasing tickets is a straightforward process. Just select your tickets, enter your payment information, and you're set.

  • What if an event is canceled or postponed?

    In the event of a cancellation or postponement, the event organizer is responsible for issuing refunds or providing alternatives. EventTicketHub.com facilitates the communication process between organizers and attendees for such scenarios.

Discover why thousands of event organizers trust CityEventTix.com for their ticketing needs. Join us and experience the difference today.

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